Meet the Team

Meet the American Rooter Team

At American Rooter, our promise of “Keeping Pipes Flowing” is upheld by a team of dedicated, skilled professionals. Meet the people committed to providing exceptional service and solving your plumbing issues.

Michael Bardi

Michael Bardi

OWNER & FOUNDER

With over 13 years of industry experience, Michael founded American Rooter with a vision to provide dependable, honest, and high-quality plumbing and underground utility services. Through strong leadership, innovation, and a commitment to customer satisfaction, he has helped grow the company into a trusted provider throughout multiple regions. Michael remains heavily involved in daily operations and is passionate about building a company culture centered around integrity, professionalism, and exceptional service.

Anthony Bardi

ANTHONY BARDI

OWNER

Anthony oversees excavation operations and underground utility projects for American Rooter. With 13 years of hands-on experience in excavation, water lines, sewer lines, and heavy equipment operations, he brings extensive field knowledge and leadership to
every project. Anthony is known for his attention to detail, problem-solving abilities, and commitment to completing projects safely and efficiently while minimizing disruption to customers’ properties.

Cody Tatro

Cody Tatro

FIELD OPERATIONS MANAGER

Cody plays a critical role in overseeing field operations, sales, and service coordination across the company. With 5 years of experience in the industry, he works closely with technicians to ensure jobs are completed efficiently while maintaining high standards of customer service. His leadership, communication, and operational knowledge help keep daily operations running smoothly and customers satisfied.

Hayley Saracinaj

Hayley Saracinaj

ADMINISTRATIVE SUPERVISOR

 Hayley serves as the Administrative Supervisor and is often one of the first people customers interact with when contacting American Rooter. With 7 years of experience in customer service and administration, she helps ensure operations run efficiently behind the scenes while delivering a seamless customer experience. Her professionalism, organization, and dedication to customer satisfaction make her an invaluable part of the team.

Jeremiah Tomlin

Jeremiah Tomlin

EXCAVATION FOREMAN

 As Excavation Foreman, Jeremiah oversees excavation crews and underground utility projects while ensuring work is completed safely, efficiently, and to the highest standards. His hands-on leadership, strong work ethic, and attention to detail help keep projects on track and customers informed throughout the process. Jeremiah takes pride in delivering quality workmanship on every job.

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Charles Brock

EXCAVATION OPERATOR

With over 20 years of excavation experience, Charles brings a wealth of knowledge and expertise to the American Rooter team. His experience operating heavy equipment and handling complex underground utility projects allows him to complete excavation work with precision and efficiency. Charles is dedicated to protecting customer property while delivering dependable results.

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MICHAEL “DYLAN” OSTER

SERVICE TECHNICIAN (LEAK DETECTION)

 Dylan specializes in leak detection and plumbing diagnostics, using a detail-oriented and problem-solving approach to identify issues quickly and accurately. His dedication to customer service and quality workmanship helps customers feel confident their plumbing concerns are being handled properly. Dylan’s strong work ethic and commitment to excellence make him a valuable member of the team.

Christopher Tatro

Chris Tatro

SERVICE TECHNICIAN

 Chris is known for his technical knowledge, professionalism, and attention to detail. He works closely with customers to diagnose plumbing issues and provide reliable, long-lasting solutions. Whether handling plumbing repairs, drain issues, or general service work, Chris is committed to delivering exceptional service and quality workmanship on every job.

Jordan Galbiati

JORDAN GALBIATI

SERVICE TECHNICIAN

 Jordan specializes in sewer and drain services and is committed to helping customers resolve plumbing issues quickly and effectively. From drain cleaning and sewer diagnostics to preventative maintenance, he takes pride in providing dependable service and quality workmanship. His positive attitude and dedication to customer satisfaction make him an important part of the American Rooter team.

James Evans

JAMES EVANS

SERVICE TECHNICIAN

 James specializes in sewer and plumbing services and is dedicated to delivering professional, reliable solutions for customers. His strong troubleshooting skills and commitment to quality help ensure every job is completed efficiently and correctly. James takes pride in providing excellent customer service while helping homeowners protect and maintain their plumbing systems.

Kaitlyn Paredes

KAITLYN PAREDES

DISPATCHER

 Kaitlyn plays an important role in coordinating daily operations and ensuring technicians are dispatched efficiently throughout the day. Her communication skills, organization, and ability to manage scheduling help keep operations running smoothly while ensuring customers receive prompt and reliable service.

Paige Engroff

PAIGE ENGROFF

AFTER HOURS DISPATCHER

 Paige plays a key role in supporting customers after normal business hours by coordinating emergency calls, dispatching technicians, and ensuring urgent issues are handled promptly and professionally. Her communication skills, organization, and dedication to customer service help provide customers with peace of mind when unexpected plumbing emergencies arise.

Micalena Serafine

MICALENA SERAFINE

AFTER HOURS DISPATCHER

 Micalena helps ensure American Rooter customers continue receiving reliable support outside of normal business hours. As an After Hours Dispatcher, she assists with coordinating emergency service calls, communicating with technicians, and helping customers during urgent situations. Her professionalism and commitment to customer care make her an important part of the team.

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DIANA KELBAUGH

CUSTOMER SERVICE REPRESENTATIVE

 Diana works directly with customers to provide friendly, professional support throughout the scheduling and service process. Her commitment to customer satisfaction and strong communication skills help create a positive experience for customers from the initial phone call through job completion.

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DUSTIN WHEELER

LEAD SERVICE TECHNICIAN (HARRISBURG)

 As the Lead Service Technician for the Harrisburg region, Dustin specializes in plumbing, sewer services, and leak detection. His extensive field knowledge, leadership, and dedication to customer service help ensure customers throughout the Harrisburg market receive dependable, high-quality solutions. Dustin takes pride in mentoring team members while delivering professional service on every job.

Christopher Failor

CHRIS FAILOR

SERVICE TECHNICIAN (HARRISBURG)

 Chris provides plumbing and sewer services throughout the Harrisburg region and is committed to delivering reliable, efficient solutions for customers. His hands-on experience, strong work ethic, and focus on customer satisfaction make him a valuable member of the American Rooter team.

Geslin Liberis

GESLIN LIBERIS

LEAD SERVICE TECHNICIAN (PHILADELPHIA)

 As the Lead Service Technician for the Philadelphia region, Geslin specializes in plumbing services and oversees daily field operations within the market. His leadership, professionalism, and commitment to quality workmanship help ensure customers throughout Philadelphia receive dependable service and expert plumbing solutions.

Makye Daniels

MAKYE DANIELS

SERVICE TECHNICIAN (PHILADELPHIA)

 Makye provides plumbing services throughout the Philadelphia region and is dedicated to delivering professional, dependable service to every customer. His strong work ethic and commitment to quality workmanship help ensure plumbing issues are resolved efficiently and correctly.

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DENNIS DAWKINS

SERVICE TECHNICIAN (PHILADELPHIA)

 Dennis specializes in plumbing services throughout the Philadelphia market and takes pride in providing customers with reliable and professional solutions. His attention to detail, positive attitude, and dedication to customer satisfaction make him an important part of the team.

Christopher Benko

CHRIS BENKO

SKILLED LABORER

 Chris assists with water and sewer line repairs and excavation projects throughout the Freeland market. His strong work ethic, reliability, and commitment to quality help ensure underground utility projects are completed safely, efficiently, and with minimal disruption to customers’ properties.

The strength of American Rooter lies in our team—a group of individuals dedicated to delivering the best in plumbing services. When you choose us, you’re not just hiring a plumbing company, but partnering with a team that’s wholeheartedly committed to “Keeping Pipes Flowing” in your home.

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